ParentPay help files

We thought it might be helpful to share ParentPay’s helpsheet links in one place for you:

Payer guidance – How to pay for items? 

Payer guidance – How to top up your account and then pay for items

Payer guidance – How to view payment history

Payer guidance – How to add a child to your account or merge two accounts together

Payer guidance – How to view and update your childs details

Payer guidance – How to update your username or password

Payer guidance – How to update your profile settings

Payer guidance – How to make a meal or event booking

Payer guidance – How to set up email and text alerts

Payer guidance – How to make a withdrawal from your account

Payer guidance – How to credit a child’s meal booking balance 

Payer guidance – How to handle manual bookings and manage debt